Our Story

SugarBites didn’t begin in a café. It began at home  in a warm, flour- dusted kitchen filled with the scent of cakes fresh out of the oven and laughter that echoed from room to room.

 Five years ago, Madam Sali, a mother with magic in her hands and love in her heart began baking cakes from her humble kitchen. No fancy machines.  

No storefront. Just a deep passion for bringing joy to others through the sweet comfort of homemade desserts. Word spread quickly. Her cakes became the heart of birthdays, weddings, and quiet Sunday afternoons in the neighbourhood.

At the same time, her daughter Tala found her own rhythm in the kitchen — crafting buttery cookies that melted hearts and sparked smiles. She would pack them with care, delivering more than just a treat — delivering warmth, kindness, and a little piece of home. Together, they weren’t just selling sweets. They were sharing memories. 

SugarBites was born from those moments — from the simple belief that food made with love can bring people together. What started as a mother-and-daughter home project slowly grew into a dream: to create a place where that same warmth, love, and sense of belonging could be shared with even more people. Today, SugarBites is more than just a specialty coffee shop. It’s a continuation of that story — of home. 

Every cup of coffee, every carefully crafted drink, every soft-baked cookie and indulgent pastry carries the same love that once filled that small family kitchen.  Here, the lights are warm.   The chairs are soft.  And the welcome is real. It’s a space where strangers become friends, where students find focus, where parents take a breath, and where memories are brewed alongside every shot of espresso.  

We pour our hearts into everything we do — from the beans we choose to the stories we share. Because SugarBites isn’t just about coffee and cake. It’s about connection. It’s about comfort. It’s about community. And it all began at home.  

  From our kitchen to your heart, The SugarBites Family.

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Frequently Asked
Questions

Got questions? We’ve got answers!
Here you’ll find quick responses to the most common questions about how to order, delivery options, payments, cancellations, and more. If you still need help, feel free to reach out to us on WhatsApp — we’re happy to assist!

Ordering is simple — just use WhatsApp!

  1. Message Us on WhatsApp: Click the WhatsApp icon or tap here to start a chat.

  2. Tell Us What You Need: Send us the product name, quantity, and any special requests.

  3. Choose Delivery or Pickup:
     – If you choose pickup, we’ll share the pickup details.
     – If you choose delivery, please confirm your exact delivery location.

  4. Order Summary: We’ll send you the order number, total amount (including delivery fee if applicable), and payment details.

  5. Payment: Complete your payment via Mobile Money.

Once payment is confirmed, we’ll process and send your order right away!

There’s no minimum order — you can order as little or as much as you like!

Simply message us on WhatsApp with what you need, and we’ll confirm the availability, total cost, and delivery or pickup options.

Yes, we offer delivery through Yango!

Once you place your order via WhatsApp and confirm the delivery option, we’ll arrange the delivery for you. Please note that delivery comes with an extra charge, which will be added to your total based on your location.

Fast and reliable — your order will come right to your door!

If you need to cancel your order, please contact us on WhatsApp as soon as possible.

If the order hasn’t been prepared or dispatched yet, we’ll cancel it without any issues. However, once the order is in progress or out for delivery, cancellation may not be possible.

We’re here to help, so don’t hesitate to reach out quickly if you need to make changes.

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Private Party

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Project Image 2

Birthday Party

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